Help Center
Step-by-step answers on running your school on Edutris, and a real person on email when you need one.
Getting started
How does Edutris onboarding work?
What happens in the 30-day guided pilot, data setup, role onboarding and going live, with our implementation team doing the heavy lifting.
Can we import our student data from Excel?
Yes, Edutris imports student records via CSV, with guardians, contact details and class placement, so no one re-types the school register.
Daily operations
How do teachers mark daily attendance?
One tap marks the whole class present; adjust the exceptions, submit, and parents are alerted the moment the register closes.
How does timetable auto-generation work?
Define classes, subjects and teacher availability once: Edutris generates a clash-free timetable you can adjust in the grid editor and print.
How does the online admissions pipeline work?
A public apply page collects applications with documents; your team reviews, approves or waitlists in a pipeline, and every applicant can track status.
Fees & finance
How do we set up our fee structure?
Define fee heads and amounts by class and academic year once, every student is placed on the right fees automatically, discounts recorded per student.
How do fee collection and receipts work?
Parents pay online via Razorpay (UPI/cards/net-banking) or at the counter, both post to one ledger, and every payment generates a printable receipt.
Exams & report cards
Parents & communication
AI assistant
Account, plans & security
How do plans, billing and upgrades work?
Simple monthly tiers by student count, billed via Razorpay: upgrade or downgrade anytime, and AI is included from the Professional plan up.
How is our school’s data protected?
Data handling built around DPDP principles: encryption in transit, role-based access, per-school isolation, audit logs and automated backups, on every plan.
Can't find it? Ask us directly.
See Edutris running with your school in mind, or reach a real person on email.