Introduction
At Edutris, we take student, guardian, and staff privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our School Information Management System and related services. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect information you provide directly and data needed to operate the platform:
• Account Information: Name, email address, authentication data, and role
• School Information: School name, campus, and administrative contact details
• Student and Guardian Data: Records entered by schools such as profiles, attendance, grades, fee status, and communication logs
• Payment Information: Billing details processed through secure payment providers (we do not store full card numbers)
• Usage Data: Feature usage, configuration settings, and interactions required to support school workflows
We also collect certain technical data automatically:
• Technical Data: IP address, browser, device identifiers, and cookies
• Security and Performance Data: Logs and telemetry to keep sessions secure and reliable
• Integration Data: Information exchanged with third-party systems you connect (e.g., LMS, communication tools)
How We Use Your Information
We use the collected information for the following purposes:
• Providing and improving our services
• Processing transactions and sending service notifications
• Personalizing dashboards and optimizing school workflows
• Analyzing usage patterns to enhance platform functionality
• Communicating about updates, features, and service changes
• Ensuring platform security and preventing fraud
• Complying with legal obligations and enforcing our terms
We process student and guardian data under the direction of the school as data controller where applicable.
Data Storage and Security
We implement industry-standard security measures to protect your information:
• Encryption: Data is encrypted in transit (SSL/TLS)
• Access Controls: Strict role-based access controls and authentication requirements
• Application Security: Tenant-scoped data isolation, input validation and activity audit logging
• Data Backups: Automated backups with secure storage
• Monitoring: Continuous automated system health monitoring
Your data is stored in secure cloud infrastructure. We retain your information only for as long as necessary to provide our services or comply with legal obligations.
Edutris is designed with the principles of India's Digital Personal Data Protection (DPDP) Act, 2023 in mind. Edutris continuously reviews its practices against applicable data protection requirements. This statement does not represent legal certification or compliance certification.
Data Sharing and Third Parties
A privacy policy should name names rather than list categories, so here are the third parties actually involved when you use this website:
• Google LLC (Google Analytics 4) — aggregate usage analytics for www.edutris.com. Sets the _ga and _ga_<measurement-id> cookies and receives page and event data, including an approximate location derived from your IP address. The Cookie Policy explains how to opt out.
• Vercel Inc. — hosting and content delivery for this website. Vercel processes the network requests needed to serve pages, and we use its edge region signal to set a country cookie so prices display in a sensible currency.
• WhatsApp (Meta) — only if you click our WhatsApp button, which opens WhatsApp on your own device. Nothing reaches us until you choose to send a message.
We may also share information:
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
If your school becomes a customer, the Edutris application itself involves further processors — cloud hosting, and a payment gateway where you enable online fee collection. Those are set out in the service agreement, and we will name them on request.
We require all third parties to respect the security of your data and treat it in accordance with applicable laws. We do not sell your personal information, and we do not run advertising or ad-retargeting on this website.
Grievance Officer and Data Protection Contact
Under India's Digital Personal Data Protection (DPDP) Act, 2023 you are entitled to a clear route for raising a concern about how your personal data is handled, and to a response.
Write to privacy@edutris.com with "Grievance — DPDP" in the subject line, or post to: Edutris, Harugeri, Belagavi, Karnataka 591220, India.
Please include enough detail for us to identify the data in question. We will acknowledge your request and tell you what we are doing about it. If our response does not satisfy you, the DPDP Act allows you to escalate to the Data Protection Board of India.
If you are a parent or student raising a concern about data held by your school: please contact the school first. Where a school uses Edutris, the school determines what data is collected about its students and we process it on the school's instructions — we will always help the school respond.
Your Rights and Choices
You have the following rights regarding your personal information:
• Access: Request access to your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a structured, common format
• Opt-out: Control marketing communications and certain data processing
To exercise these rights or ask questions about our privacy practices, contact us at privacy@edutris.com. Student data requests are handled in coordination with your school administrator.
Cookie Policy
We use cookies and similar tracking technologies to improve your experience:
• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand usage patterns
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Support our marketing efforts (with consent)
You can control cookie preferences through your browser settings.
For more detailed information about the cookies we use and how we manage them, please read our Cookie Policy
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any material changes through our platform or via email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
Last updated: 30 July 2026
For questions about this Privacy Policy, please contact us at:
Edutris
Email: privacy@edutris.com
Postal Address: Harugeri, Belagavi, Karnataka 591220, India





